BEVERAGE, GRIND & WATER COURSE
BG&W equipment cleaning and basic maintenance made easy!
It’s amazing what partners can do when they love their training

WE'VE SEEN HUGE GAINS IN PARTNERS' EQUIPMENT KNOWLEDGE!
Before Training
52%
After Training
96%
Average Growth
85%
OUR BEVERAGE, GRIND & WATER COURSE IS A GAME-CHANGER!
Empower partners to prevent and resolve the most common issues effectively and efficiently. From our 27k+ completed work tasks, we’ve extracted the most important lessons and infused these into a streamlined, 1hr, gamified learning experience.

93% YES!
"Course specific testimonial!"

course content
4.9

user experience
4.7

audio video
4.7
OH, AND DID WE MENTION IT'S REALLY FAST!
Gamified micro-learning modules keep BG&W training fast and fun.
On average, each module takes about 7 minutes, providing value even when time is tight (and when isn’t it?).
​Our video game-style interface saves your progress as you go so you can continue to up-skill as you progress through your career.

Introduction 2 min
What we’ll learn & why it matters

Nitro 5 min
Cleaning, preventative maintenance + troubleshooting

Urns 11 min
Cleaning, preventative maintenance + troubleshooting & replacement

4 Coffee Fundamentals 5 min
Best practices & general knowledge

Water Softener 4 min
Cleaning, preventative maintenance + troubleshooting

Mastrena II 9 min
Cleaning, daily & weekly maintenance
+ troubleshooting

Brewer 9 min
Cleaning, preventative maintenance + troubleshooting

Water Filtration 5 min
Cleaning, preventative maintenance + troubleshooting

Customize your learning experience.
Only invest training hours into equipment that is actually in the store that's being trained.
In a less than a minute managers can add and remove equipment to optimize their store.
AWARDED BY THE BIG MAN HIMSELF =)

Thousands of partners in the Northeast, NYMetro, Mid-Atlantic and the Southeast have been trained with our Virtual Training in a fraction of its successor, our live course.
The live training ran for over a decade, successfully reduced service calls, lowered operating expenses region-wide and earned a Bravo Award from Howard Schultz!
35+ years in the food and beverage industry, 14+ years of committed service with Starbucks and some serious wizardry by our tech geeks/passionate educators have made our training program a success!