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Starbucks
BG&W Training Cohort

Let Our Experts

Guide Your Team
To
 Fewer Worktasks

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June 17 - July 29th 2024

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Side effects may include:

Reduction in Service Calls

Faster Speed of Service
Greater Uptime Uptime

Customer satisfaction

Increased Morale

Lower Stress

More Profit

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TRAINING IS BETTER TOGETHER.

Our Cohort is FREE for all participating Stores.
DMs & FSMs with full districts & areas also included.

 Less management, greater participation, more value!  

What's a Cohort?
A group of people who share a common characteristic, experience, or purpose.

Cohort-based trainings have students progressing through the program together, fostering a sense of community and shared experiences.

They also drastically increases course completion rates. i.e. 5-15% up to 85%!

Duration & Schedule:
The training happens over the course of 4 live (virtual) sessions.
One session, every two weeks, for 6 weeks.

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Training modules to be completed at your convenience during the allotted timeframe. Commitment is approx 20 minutes per week + biweekly group sessions.

June 17 - 2PM EST  Kickoff (1hr)

- Meet your instructors

- Learn the platform 

- Two week goal setting

- Q&A (ask us anything)

July 1 - 2PM EST 
Review (45min)

- Insights (data review)
- Completed content review

- Two week goal setting
- Pro Tips

- Q&A

July 15 - 2PM EST 
Review (45min)

- Insights (data review)
- Completed content review

- Two week goal setting
- Pro Tips

- Q&A

July29 - 2PM EST
Closing (45min)

- Insights (data review)
- Completed content review

- Pro Tips

- Q&A
- Closing & Recognition

“This training should be looked at as an

investment in partners & an opportunity

to save serious dollars on the R&M budget.”

Pete R. ~ Bravo Award Winning FSM

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99% STORE MANAGERS
"Yes! I would recommend this training."

  Based on 1,300+ completed surveys  

Expected Outcomes:
• Get to know your equipment MUCH better
• Learn preventative maintenance best practices
• Become empowered to troubleshoot common issues
Identify equipment knowledge gaps & strengths

• Prep SMs, ASMs, SS, & Barista Trainers to knowledge share.


These skills will reduce downtime, improve customer satisfaction & boost team morale!

“I've learned many great ways to maintain & troubleshoot equipment, now my team is able to solve problems quickly instead of always having to call them in.
Joey K. ~ Store Manager

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HUGE RESULTS & FAST!

  Based on 30,000+ modules completed!  

Before Training
51%

After Training
96%

Average Growth
88%

About Your Instructor:

Your training is lead by Tony Busicchia, who for 13 years has been the Lead Service Tech at ARS (a top rated Starbucks vendor),

 

Tony was the instructor of ARS’s live Starbucks equipment training for 10 years, which helped FSM, Pete Riley win a Bravo Award.

 

Tony has been repairing & installing commercial equipment since 1992. He’s one of the most knowledgable and likable industry pros out there.

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“Fresh and relevant, easy to access and digest. Great investment of time.
Erica W. ~ LS District Manager

Course Overview:

The program comprises of 2 courses of 1 hour each.
Each course is broken into micro learning modules of 3-12 minutes.

BG&W Course​:

BG&W Intro
(2 min)

What We'll Learn & Why it Matters

Mastrena I or II
(9-18 min)

Cleaning Procedures + Troubleshooting

Grinder
(8 min)

Cleaning Procedures + Troubleshooting

Urns
(11 min)

Cleaning Procedures + Troubleshooting

Water Filtration
(5 min)

Cleaning Procedures + Troubleshooting

4 Coffee Fundamentals (5 min)

Best Practices & General Knowledge

Nitro Cold Brew
(5 min) 

Cleaning Procedures + Troubleshooting

Brewer
(8 min)

Cleaning Procedures + Troubleshooting

Water Softener
(4 min)

Cleaning Procedures + Troubleshooting

Nitro Expert Course​:

Nitro Intro
(3 min)

What We'll Learn & Why it Matters

Tips & Trouble Shooting (9 min)

Common Challenges & Solutions

In-Line Filter
(10 min)

In Depth Cleaning Procedure

Beverage Line
(11 min)

In Depth Cleaning Procedure

Keg Transfer
(6 min)

In Depth Cleaning Procedure

Parts & Mechanics

(8 min)

Where Parts are & What They Do

Cleaning
(8 min)

Cleaning Best Practices

Tap & Font
(6 min)

In Depth Cleaning Procedure

Keg Cleaning
(4 min)

In Depth Cleaning Procedure

“I would recommend these courses to every

partner that wears the green apron.”
Les F. ~ District Manager

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96% PARTNERS
"Yes! I feel more supported with Green Machine."

  Based on 1,300+ completed surveys  

Green Machine Investment:

All stores with an annual subscription get FREE access to the training cohort!

DMs & FSMs with full Districts or Areas enrolled get access as well.

Contact us to discuss any specifics discounts.

Cohort Only
$599
per store (single store)
$499 per store (full district)
$399 per store (full area)

• 3 month access
• Unlimited trainees (includes SM)
• 4 Session Cohort (over 6 weeks)
• Access to session recordings
• 2 Courses
• Parts Widget
• 3D tours
• Technical support

• Dashboard

Cohort + Annual Access
$1,199
per store (single store)
$999 per store (full district)
$799 per store (full area)

• 12 month access
• Unlimited trainees (includes SM)
• 4 Session Cohort (over 6 weeks)
• Access to session recordings
• 2 Courses
• Parts Widget
• 3D tours
• Technical support

• Dashboard

Manager Only
$199
per partner 

(FSM, RDO, DM)

 

• 6 month access
• 4 Session Cohort (over 6 weeks) • Access to session recordings
• 2 Courses
• Parts Widget
• 3D tours
• Technical support
• Dashboard

Summary:

If you are ready to empower your team, prevent equipment failure, and learn to troubleshoot the most common equipment issues this training is for you!


Contact us now to reserve your space now!


Team Green Machine.

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“This is more than a cost savings strategy. When we improve partner confidence, we improve sentiment and retention across the organization.
Jennifer P. ~ Regional Director

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